Frameworks Underpinning Best in Class Customer Retention and Revenue Growth
Here to build and maintain the right process framework for retention and growth of revenue from your customer base
Services
Fractional Customer Success
Launching, building and leading your Customer Success/Post-Sales Account Management functions to maturity.
Customer De-Risking Advisory
Finding hidden risks in your customer base, and building preventative processes for risk management.
Customer Engagement Processes
Establishing your post-sale customer engagement strategy, content and measurable process.
Leveraging Channel after Sale
Guiding your teams to leverage channel partners as force multipliers of your go-to-market strategy.
Upsell/Cross-Sell Motions
Augmenting your post-sale revenue generation motions from existing customer accounts.
Expansion into new Geos
Multinational network of distributors and resellers underpinned by expert advisory to help you grow your technology’s market share in underpenetrated territories.
About
Enterprise grade expertise underpinned by scale up experience
Hi, I’m Nikita, some know me as Nick. I’m infinitely passionate about post-sale customer journey, and the value that journey adds back to technology vendors. Having helped HP Software launch the Customer Success motion way back when, I have then done it all in managing SaaS and Enterprise Software install bases in start-up and scale-up scenarios. Whether it’s enhanced customer engagement strategy, driving retention and upsell revenue, or definition of your customer journey – I’m here to help you build that out, and realize the full potential of your install base.
I’ve always been proud of the potential value of my customers, what can you say about your customer base? Let’s chat!
Reach out today to discover how we can enhance your customer success and drive your post-sale revenue growth.
Email: contact@nrr.life
Tel.: +35677503741